Launching Q1 2026 • Now Accepting Pilot Partners

Delight Every Guest. Automate Everything.

The next-generation AI concierge platform transforming hospitality operations. From WhatsApp check-ins to instant room service—deliver 5-star experiences at scale, 24/7, in any language.

Enterprise-Grade Security
GDPR & PCI Compliant

Guest Channels

Reach us anywhere, anytime

WhatsApp

98% open rate

Telegram

Instant replies

SMS

Universal access

What Guests Can Do

Digital Check-in/out
Order Room Service
Request Housekeeping
Book Spa & Dining
Extend Stay
Leave Feedback

✨ One AI assistant for everything

24/7 • 20+ Languages • Instant Responses

Real Guest Journey

Meet Sarah: A 3-Day Stay Made Effortless

From the moment she books to long after checkout, agentbutler creates a seamless, personalized experience entirely through WhatsApp.

2 Days Before Check-in

Tuesday, 3:00 PM

Sarah receives a WhatsApp message from The Grand Hotel. The AI assistant confirms her reservation, offers early check-in, and suggests a room upgrade.

The Grand Hotel

via agentbutler

Hi Sarah! 👋 We're excited to welcome you this Thursday. Your superior king room is confirmed. Would you like to upgrade to an ocean-view suite for just $45/night?

3:00 PM

Yes please! And can I check in early around 11am?

3:05 PM

✓ Ocean-view suite confirmed! Early check-in at 11am arranged. We'll have your room ready. Anything else I can help with?

3:05 PM

Check-in Day

Thursday, 10:45 AM

Sarah arrives early. Instead of waiting in line, she completes contactless check-in through WhatsApp while her car is being valeted.

I'm here! 🎉

10:45 AM

Welcome to The Grand Hotel! Your room 1408 is ready. I've sent your digital key to your phone. Head straight up—no front desk needed! Need help with luggage?

10:46 AM

✓ Check-in Complete

Room 1408 • Ocean View Suite • Digital Key Active

During Stay

Friday, 8:30 PM

After a long day of meetings, Sarah orders room service, books a spa treatment, and requests extra towels—all without leaving her room or making a phone call.

Can I get room service? I'm starving!

8:30 PM

Of course! Here's our dinner menu. What sounds good?

🍝 Truffle Pasta - $32
🥗 Caesar Salad - $18
🍔 Wagyu Burger - $28
🍷 Wine Selection Available

8:31 PM

Truffle pasta and a glass of white wine please

8:32 PM

✓ Order confirmed! Truffle Pasta + Chardonnay to Room 1408. ETA: 25 minutes. Total: $45 (charged to your folio). Enjoy! 🍝

8:32 PM

Also, can I book a massage for tomorrow at 2pm? And I need extra towels

8:35 PM

✓ Spa: 60-min Swedish massage tomorrow at 2pm - $140
✓ Housekeeping: Extra towels on the way (5 min)

Anything else?

8:36 PM

Check-out

Saturday, 11:00 AM

Seamless express checkout, instant digital receipt, and a request for feedback—all handled conversationally through WhatsApp.

Good morning Sarah! Hope you enjoyed your stay. Ready to check out? Your digital receipt and final bill are attached. Total: $387.50

11:00 AM

Yes please, all set!

11:01 AM

✓ Checked Out Successfully

Receipt emailed • Charged to card ending 4242 • Come back soon! 🌟

Thank you for staying with us! How was everything? Your feedback helps us improve. ⭐

11:02 AM

Honestly, this was the smoothest hotel experience I've ever had!

Being able to do everything through WhatsApp was incredible. No waiting in line, instant responses, and everything just worked. Agent Butler made my stay so much better.

Will definitely come back! 🙌

11:05 AM

We're so glad to hear that, Sarah! 💙 Your feedback means the world to us. We'd love to have you back. Safe travels!

11:06 AM

Sarah's Experience: By The Numbers

0

Phone Calls Made

0

Minutes Waiting in Line

11

Tasks Completed via WhatsApp

$92

Ancillary Revenue Generated

100% seamless. Zero friction. Maximum delight. This is hospitality, reimagined.

The Market Opportunity

Hotels face critical challenges while a massive technology shift creates unprecedented opportunity

Guests demand instant service

WhatsApp messages have 98% open rates vs 20% email. Modern guests expect immediate, 24/7 responses on their preferred channels.

98%
WhatsApp open rate

Critical staffing shortage

87% of hotels report severe labor shortages. Hotels need technology that multiplies staff effectiveness without adding headcount.

87%
Hotels affected

Massive market growth

Hotel AI messaging market growing from $865M (2024) to $3.0B by 2033. Early movers capture disproportionate market share.

$3.0B
Market by 2033
Why agentbutler

Built Different From Day One

Most hotel chatbots are glorified FAQs. agentbutler is the only platform that truly automates operations end-to-end.

True Multi-Channel

WhatsApp, Telegram, and SMS—not just a website widget. Meet guests on their preferred messaging platforms.

Most: Web chat only
Us: All channels

Deep PMS Integration

Real-time booking, room status, billing. Not just "answering questions"—actually completing tasks.

Most: Info only
Us: Full operations

Seamless Human Handoff

AI handles routine tasks, but knows when to escalate to staff. Smart routing ensures complex requests reach the right person instantly.

Most: Manual escalation
Us: Intelligent routing

20+ Languages

Real-time multilingual support with cultural nuance. Serve international guests in their native language, automatically.

Most: 5-10 languages
Us: 20+ languages

The Result: Real Automation, Not Just Answers

Other platforms help guests find information. agentbutler completes transactions, orchestrates operations, and drives revenue—all autonomously.

Complete check-in/checkout transactions
Process room service orders to kitchen
Book spa appointments in real-time
Update PMS with guest requests
Handle billing and payment inquiries

Capabilities Comparison

Answer FAQs
Multi-channel messaging
Complete transactions
Intelligent escalation
PMS/POS integration
Partial
20+ languages
Competitorsagentbutler

The Challenge & Our Solution

Hotels face unprecedented operational challenges. agentbutler provides a comprehensive solution.

The Problem

Severe staffing shortages

87%

87% of hotels report critical labor shortages. Front desk teams are overwhelmed, leading to long wait times and poor service quality.

60-70% of queries are repetitive

60-70%

Staff waste hours answering the same questions: WiFi password, pool hours, check-in times, amenity locations—tasks AI can handle instantly.

Fragmented guest communication

5+ channels

Guests reach out via phone, email, SMS, WhatsApp, and in-person—each channel operates in a silo with no context.

Missed revenue opportunities

25% lost revenue

Busy staff lack time to upsell spa treatments, dining packages, or room upgrades—leaving money on the table every day.

Limited language support

24/7 demand

International guests face communication barriers. Most hotels support only 2-3 languages, frustrating a growing global customer base.

agentbutler Solution

AI multiplies staff effectiveness

One AI assistant handles unlimited concurrent conversations, freeing staff to focus on complex guest needs.

Unified omnichannel platform

All guest communications (WhatsApp, SMS, Telegram) flow into one intelligent system with complete context.

Instant automated responses

AI handles 80%+ of routine requests instantly with real-time PMS/POS integration and service orchestration.

Smart upselling & personalization

AI proactively recommends spa packages, dining experiences, and upgrades based on guest preferences and behavior.

20+ languages, zero barriers

Real-time multilingual support ensures every guest communicates in their preferred language, 24/7.

The Result: Operational Excellence at Scale

Transform your hotel from reactive firefighting to proactive guest delight—while reducing costs, increasing revenue, and delivering consistent 5-star experiences 24/7 in any language.

What agentbutler Does

Five integrated capabilities that transform hotel operations and guest experience

Pillar 1

Guest Assistant

All channels, one brain. Serve guests on WhatsApp, Telegram, and SMS with unified intelligence.

Room service & F&B
Housekeeping requests
Spa & dining bookings
Maintenance tickets
Late checkout
Transport arrangements
Multilingual (20+ languages)
Tone-adaptive
WhatsApp2:45 PM

Can I order room service?

AI Response2:45 PM

Of course! I can help you with that. What would you like to order?

WhatsApp2:46 PM

Club sandwich and sparkling water

AI Response2:46 PM

✓ Order confirmed! Club sandwich and sparkling water to Room 302. ETA: 20 minutes. $28 charged to your folio.

Unified Operations

12 active
Room 405 - Extra towelsHigh
HousekeepingETA: 5 min
Room 302 - Club sandwichMedium
F&BETA: 15 min
Room 518 - AC not coolingHigh
MaintenanceETA: 10 min
Pillar 2

Staff Console

Unified omnichannel inbox with AI-powered routing, mobile crew app, and complete audit trails for compliance.

Smart routing & SLAs

Auto-route to right department with priority

Mobile crew app

Accept, update ETA, mark done, photo proof

Audit trails

Complete compliance and training records

Pillar 3

Management Suite

Live dashboards, revenue intelligence, and multi-property benchmarking to drive continuous improvement

+25%
<2 min
Response time
+12%
87%
Deflection rate
+0.5
4.8/5
CSAT score
$45K
+23%
Revenue lift

Revenue Brain

Late Checkout Bundle

Late checkout + breakfast + transfer

Conversion rate34%

Spa Package Upsell

Couples massage + pool access

Conversion rate28%
Total ancillary revenue+$124K

vs. last month

Real Scenarios, Real Solutions

See how agentbutler handles common (and complex) guest requests autonomously

Late-Night Pool Question

2:17 AM

No staff woken up

Guest:

What time does the pool close?

agentbutler AI:

Our rooftop pool is open 24/7! Current temperature: 82°F. Would you like me to reserve a cabana for tomorrow?

Outcome:Instant answer + upsell opportunity

Room Service in Spanish

8:45 AM

Auto-translated

Guest:

¿Puedo pedir desayuno a mi habitación?

agentbutler AI:

¡Claro! Aquí está nuestro menú de desayuno. ¿Qué te gustaría ordenar? 🥐☕

Outcome:Order placed → Kitchen notified

Spa Booking Conflict

2:30 PM

PMS integration

Guest:

Book couples massage at 3pm today

agentbutler AI:

3pm is fully booked. I have availability at 2pm or 4:30pm today, or 3pm tomorrow. Which works better?

Outcome:Real-time availability check

Maintenance Emergency

11:15 PM

Instant escalation

Guest:

AC not working, room is hot!

agentbutler AI:

I've created an urgent maintenance ticket for Room 512. Our engineer will be there in 10 minutes. I'll also send a fan to your room right away.

Outcome:Ticket created → Engineer dispatched

Context-Aware. Action-Oriented. Always Available.

agentbutler doesn't just chat—it understands intent, checks real-time data, completes transactions, and escalates when needed. All in seconds, not minutes.

Deep Integrations

Seamless connections with your existing hotel technology stack

PMS

  • Opera Cloud
  • Mews
  • Cloudbeds
  • Apaleo

POS

  • Lightspeed
  • Square
  • Toast
  • Stripe Payments

Messaging

  • WhatsApp Business
  • Telegram Bot API
  • Twilio SMS
  • Web Chat

Ticketing

  • HotSOS
  • Zendesk
  • Freshdesk
  • Custom APIs

The agentbutler Impact

Measurable results for hoteliers and unforgettable experiences for guests

For Hoteliers

Increase Revenue

20-25%

Boost in high-margin ancillary revenue through automated, personalized upsells

Reduce Costs

30%

Reduction in operational costs by automating routine requests and optimizing resources

Improve Efficiency

40%

Reduction in customer query response time, leading to higher satisfaction scores

For Guests

Digital Autonomy

Access all hotel services via familiar messaging apps. Check-in, order service, book amenities—all from WhatsApp.

Anticipatory Service

Receive tailored itineraries, F&B recommendations, and personalized attention without having to ask.

Seamless Communication

Instant, 24/7 support in 20+ languages. Consistent service regardless of time zone or language.

Zero Wait Time

Instant responses, immediate confirmations, and real-time updates. Service at the speed of messaging.

Complete Guest Journey

Seamless automation and revenue opportunities at every touchpoint

Pre-Stay

  • Digital check-in
  • Room upgrades
  • Experience packages
  • Personalized offers
+25% upsell

Arrival

  • Express check-in
  • Key delivery
  • Welcome message
  • Property guide
Zero wait time

In-Stay

  • Room service
  • Housekeeping
  • Spa bookings
  • Local experiences
+30% ancillary

Post-Stay

  • Auto checkout
  • Digital receipts
  • CSAT surveys
  • Review prompts
4.8★ average

Built on Enterprise Technology

Production-ready platform with best-in-class infrastructure and integrations

Enterprise Security

SOC 2 compliant infrastructure with end-to-end encryption, GDPR & PCI-DSS ready

  • Data encryption at rest & in transit
  • Multi-tenant isolation
  • Audit logging & compliance

High Performance

Cloud-native architecture built for scale and reliability with global edge deployment

  • 99.9% uptime SLA
  • <200ms response time
  • Auto-scaling infrastructure

Deep Integrations

Pre-built connectors to leading PMS, POS, and messaging platforms with API-first design

  • 50+ pre-built connectors
  • REST & GraphQL APIs
  • Webhook support

Frequently Asked Questions

Honest answers for pilot partners and investors

QWhen is agentbutler launching?

We're launching Q1 2026. We're currently accepting pilot partners (up to 5 properties) to help us refine the product and establish early success stories. Pilot partners get preferential pricing and direct input on product development.

QDo you have any customers yet?

No. We're in the pilot partner phase and actively seeking 3-5 forward-thinking hotels to be our founding customers. Early partners get significant advantages: discounted pricing, custom feature prioritization, and co-marketing opportunities.

QWhat is the typical implementation timeline?

For pilot partners: 2-4 weeks from kickoff to go-live. This includes PMS integration, AI assistant training on your property details, staff onboarding, and guest channel activation. We provide white-glove support throughout.

QHow does pricing work?

We offer transparent, usage-based pricing: flat platform fee + per-conversation pricing. Pilot partners receive 50% off for the first 6 months. Final pricing will be announced at official launch (Q1 2026).

QWhich PMS systems do you integrate with?

We're actively building integrations with major cloud PMS providers. Pilot partners using OPERA Cloud, Mews, or Cloudbeds will receive priority integration support. We use standard APIs (OHIP, Mews webhooks) for reliable data synchronization.

QWhat if the AI makes a mistake?

All AI responses can be monitored in real-time via our staff console. Staff can intervene at any time and take over a conversation. We also provide comprehensive audit logs, escalation workflows, and continuous AI training based on your feedback.

QIs this suitable for my property size?

agentbutler is designed for independent hotels, boutique chains, and mid-size properties (50-500 rooms). If you're managing complex multi-property operations or have unique requirements, let's discuss your specific needs.

QHow do I become a pilot partner?

Click "Join Early Access" to schedule a detailed product demo. We'll discuss your current challenges, show you the platform in action, and determine if there's a good fit. Pilot spots are limited to ensure we can provide exceptional support.

Still have questions?

We're happy to discuss your specific situation and answer any additional questions you may have.

Limited Pilot Spots Available

Become a Founding Pilot Partner

Join 3-5 forward-thinking hotels shaping the future of hospitality. Launch Q1 2026 with preferential pricing and dedicated support.

50% Off First 6 Months

Exclusive pricing for pilot partners + locked-in rate for year 1

White-Glove Support

Dedicated success manager, priority feature requests, weekly check-ins

Co-Marketing Benefits

Joint case study, press coverage, speaking opportunities at industry events

Fast-Track Implementation

2-4 week go-live timeline with hands-on integration and training

Product Influence

Direct input on roadmap, early access to new features before GA launch

Risk-Free Trial

90-day evaluation period with full money-back guarantee if not satisfied

2-4 week implementation
50-500 room properties
Q1 2026 launch timeline